Job Role:  IT Support
   Location:  Kilmarnock
  Industry:  Information Technology
  Date Posted:  August 2, 2022
 Reference Number:  AS4491
    Salary/Rate:  Up to £34,000 per annum

Apply for this role directly using the form at the bottom of this page, or contact us via email/phone directly. Due to volume of applications only successful candidates will be contacted at this point  however please feel free to contact the office to enquire about your application.

Full Job Description:

IT Support, Kilmarnock, up to £34,000 per annum

IT Support professional with 1-2 years’ Desktop support experience in a similar role required who will be responsible for:

  • Create and maintain user accounts in Active Directory and Google Administration console
  • Responding to technical assistance requests via the phone and helpdesk
  • Identifying issues and escalating them when they require urgent attention
  • 1st line support· Escalating IT issues to the appropriate channel
  • Diagnosing and resolving hardware and software issues

The IT Support will be offered:

  • 25 holidays plus recognised bank holidays
  • 4% ER pension contribution
  • Life Assurance (3x annual salary)
  • Free onsite parking

The IT Support professional should be able to communicate with all levels and have a sharp systematic mindset with complete ownership and accountability of all escalation issues and see them through to a conclusion.

This is a fantastic opportunity for a motivated IT support expert to further enhance their career and an IT focussed environment

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