Job Role:  IT Support
   Location:  Kilmarnock
  Industry:  Information Technology
  Date Posted:  August 2, 2022
 Reference Number:  AS4489
    Salary/Rate:  £16 per hour

Apply for this role directly using the form at the bottom of this page, or contact us via email/phone directly. Due to volume of applications only successful candidates will be contacted at this point  however please feel free to contact the office to enquire about your application.

Full Job Description:

IT Support, Kilmarnock, up to £16 per hour

IT Support professional required for a rapidly growing IT support infrastructure; you will be responsible for producing IT support to a variation of users across the UK.

The IT Support professional will be responsible for:

  • Create and maintain user accounts in Active Directory and Google Administration console
  • Responding to technical assistance requests via the phone and helpdesk
  • Identifying issues and escalating them when they require urgent attention
  • 1st line support· Escalating IT issues to the appropriate channel
  • Diagnosing and resolving hardware and software issues

The Successful IT Support professional will have:

  • 1-2 years’ Desktop support experience in a similar role
  • Strong communication skills
  • Sharp systematic mindset
  • Ability to take complete ownership and accountability of all escalation issues and seeing them through to a conclusion

This is a fantastic opportunity for a motivated IT support expert to further enhance their career and an IT focussed environment

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