Information Clerk, Glasgow Competitive Hourly Pay!

Here at Aspirare, we have an exciting up and coming opportunity for an Information Clerk based in Glasgow. The ideal candidate will have excellent communication skills and a strong desire to provide outstanding customer service. Apply now to get a head of the game and be kept up to date with the vacancy!

Responsibilities:

• Greet and assist customers with queries, directions, and general services.
• Handle customer complaints or issues effectively.
• Provide general information on ticketing procedures, assist with ticket re-booking or cancellations, and direct customers to the appropriate counters.
• Assist with inquiries, guiding customers on filing reports and claims.
• Work closely with other staff, including security, baggage handlers, and customer service teams, to ensure smooth operations.
• Keep information desks, displays, and signage up to date.

Requirements:

• Previous experience in customer service, hospitality, or in a similar role is preferred.
• Strong verbal and written communication skills.
• Excellent interpersonal skills with the ability to deal with a wide range of people in a professional and friendly manner.
• Problem-solving skills and the ability to handle difficult situations with tact and patience.
• Good organizational skills and the ability to multitask in a fast-paced environment.
• Ability to work under pressure and in high-stress environments.

This is a great chance for anyone who is seeking a Customer Service role, in a place where they can thrive in a busy operational environment. Apply now by sending your CV to get a head start in the recruitment process.

Note: Applicants must have the right to work in the UK. We do not provide work visas; this must be arranged prior to application.